Shipping Policy

Orders are typically processed within 1-3 business days. Please note that processing times may be longer during peak seasons or due to unforeseen circumstances. We strive to get your orders out as quickly as possible.

Shipping rates are calculated at checkout based on the destination and the weight of the items. We offer standard and expedited shipping options for your convenience.

We currently ship within Australia, Austria, Belgium, Bulgaria, Canada, Czechia, Denmark, Finland, France, Germany, Honk Kong SAR, Ireland, Israel, Italy, Japan, Malaysia, Netherlands, New Zealand, Norway, Poland, Portugal, Singapore, South Korea, Spain, Sweden, Switzerland, United Arab Emirates, United Kingdom and United States. If your country is not listed, please contact us, and we will do our best to accommodate your request.

We work with reputable shipping carriers to ensure the timely and secure delivery of your orders. The shipping provider for your order will be determined based on your location and the selected shipping option.

Customers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.

We are not responsible for lost or stolen packages. If you believe your package has been lost or stolen, please contact the shipping carrier to file a claim.

It is the responsibility of the customer to provide accurate shipping information. Please double-check your shipping address during checkout. We are not responsible for orders shipped to incorrectly provided addresses.

While we do our best to ensure timely delivery, we cannot guarantee delivery times. Delays may occur due to factors beyond our control, such as weather, holidays, or other unforeseen circumstances.

If you have any questions or concerns regarding your order or our shipping policy, please contact us at petroffsimeon@gmail.com